About Penny Potter

A coach, educator, and researcher working at the intersection of human development and organizational life.

Penny Potter, PhD combines decades of organizational experience with research in adult development, coach education, and the complexity of coaching conversations.

Penny Potter, PhD

Practical enough for the room. Rigorous enough for the research.

Penny has been a coach-practitioner since 2006. Her work centers on leadership coaching, coach education, organizational development, professional transitions, and the developmental changes that can occur when people learn to coach.

She serves as Director of Coach Education and adjunct faculty in George Mason University’s Organization Development and Knowledge Management program. Her teaching sits inside a scholar-practitioner tradition: theory matters, practice matters, reflection matters, and people learn by engaging directly with experience.

Penny’s PhD is in Human and Organizational Systems. She holds an MS in Organization Development and Knowledge Management and a BS in Psychology. She is an accredited Senior Practitioner with EMCC Global.

Coach-practitionerSince 2006
Research focusTransformative learning and development in coach education
Academic roleDirector of Coach Education, George Mason University ODKM

Before coaching had a name in her work.

Earlier in her career, Penny worked in technology and project management, including troubled projects where stakeholder relationships had broken down. She became known for helping people talk again—essentially coaching before she knew that was what she was doing. That history still matters: her work remains grounded in real organizational tension, not abstract models alone.

Coaching creates a different kind of conversation—one that helps people see their own thinking, expand perspective, and choose more intentionally.

Productive Interactions
Expertise map

What Penny is known for.

These themes recur across Penny’s coaching practice, academic teaching, published research, and public presentations.

Leadership

Complexity & adult development

Helping leaders grow their capacity to work with ambiguity, multiple perspectives, and increasingly complex environments.

Explore the research →
Coaching

Coach education

Research and teaching on how coaches learn, how theory connects to practice, and why becoming a coach can be developmental.

Explore coach education →
Organization development

Reflective practice

Building better conversations, stronger relational capacity, and more human ways of leading change.

Explore inner development →

Talk with Penny about your context.

Leadership challenges are easier to think about when the conversation makes room for complexity.